March 10, 2010

FYI, people, we're sick of you. By "we" I mean dentists, dental assistants, dental hygienists, even those nice ladies who sit up at the front desk. And by "you" I mean those terrible patients who make difficult days horrendous. Not sure if you qualify? Take the following quiz:

1. Do you cancel scheduled appointments at the last minute? Do you do this frequently?
2. Do you routinely state, "I hate you, nothing personal."
3. Do you interrupt the treatment because you have to stop and swallow, rinse, talk, adjust
something, answer your cell phone, wipe your face, need a moment,etc.
4. Do you complain about the fees?
5. Do you expect us to repair years of neglect with a few simple fillings or a cleaning?
6. Do you act like a baby when you need an injection?
7. Do you act like a baby when we do anything?
8. Are you impossible to please? Looking in a magnifying glass for any minute imperfection
that could never be seen at conversational distance and has no impact on the quality or
longevity of your restorations?